Lisa we really appreciate this feedback, thanks so much. If there's anything at all you need from us, you know how to get hold of us and we're happy to chat. Keep in touch.
“A powdered version that’s more potent would be much better. The capsules are not enough and I need to take way too many for it to even make a difference. I had to switch to a different brand. Your formula is great and I wish you made it in a powdered form.”
Hi Catherine, thanks so much for taking the time to share your feedback with us. We’re really pleased you like our formula. We're sorry you had to switch to another brand though.
We chose our 3-capsule NutriCaps® format for two main reasons. First, the 2 g serving of Orafti® Synergy1 (Inulin-FOS) delivers the exact research-backed amount shown to support Bifidobacterium growth without the bloating, cramping, or gas that often happens with high-dose powders. Second, our capsules are made from fermented tapioca (pullulan)—meaning the capsule itself acts as a clean prebiotic without needing the sweeteners, flavourings, or flow agents commonly added to powders.
That said, we completely understand your point regarding daily capsule count when you’re looking for a higher-potency fiber intake. We really appreciate your perspective and have passed your feedback along to our product team. If you need anything else at all, you know where we are and we're happy to help.
Hi Diane, we're sorry to hear Prebiotic hasn't felt worth the investment for you. We've gone ahead and cancelled your subscription, so there won't be any further subscription orders. As you've been using Prebiotic for some time, we'd really value the opportunity to understand more about your experience. We've reached out privately to see if there's anything else we can help with. Thanks for your feedback. We hope to hear back from you.
“Still evaluating, however after on and off constipation issues, I have experienced improvement with gut help. Now I want to see long term satisfaction.”
Ron, it's great to hear you've experienced an improvement with your gut health. I think it's been a couple of months you've been taking Prebiotic? So this is great hear.
In terms of long term benefits, the research says keep going! We're not just saying that. Month 1-3 you'll be experiencing an abundance of beneficial bacteria like Bifidobacterium. It's likely this is the reason you're feeling these first noticeable improvements. Month 3-6 is where the longer term benefits start emerging. As long as you're consistent! Stick at it Ron and let us know how you get on. We'd love it if you checked back in after another couple of months!
Hi Lynden, we appreciate you taking the time to share your thoughts. We're sorry to hear that you didn't see the improvements you were hoping for.
Sometimes, results can vary based on individual needs and lifestyle factors. If you have any questions or would like suggestions, we're here to help! Your feedback is valuable to us, and we're always looking for ways to improve.
Thank you for giving it a try, and we hope you find something that works better for you in the future.
Hey Camen, your review is really exciting to us!
We're aware there have been some studies to see if prebiotics can help with gastroesophageal reflux disease. 88% of participants in one particular case series reported improvement after several weeks of supplementing. So it looked really positive. It was very early research though, and larger studies were needed. So to hear this from you is quite exciting for us!
Thanks so much Camen for sharing this with us, we really appreciate this feedback. We hope you're doing great, and do keep in touch with how it's all going.
“I’m so impressed with this. I had an issue where I would feel sick to my stomach after every meal. After about 2 months of it I went to a gastroenterologist for the problem but they just ordered a test and asked me to come back after another month. I wasn’t sure I could endure another month of the situation so I took a wild guess and gave this a shot while waiting for my follow-up appointment. The effects were surprisingly fast. After a day or two I was feeling noticeably better after eating. I’m about one month in now and I’d say the symptoms are 85% back to normal. The downside is that I’m slightly more gassy now, but that’s absolutely worth it for me given the benefits. If you have similar symptoms I’d definitely recommend giving this a shot.”
Hey Michael, firstly, fair play to you for researching this whilst waiting for that follow-up appointment. We’re so glad you chose us and that we’ve been able to help!
Our stomachs are a delicate ecosystem aren’t they. It’s a battle between the good and the not so good in there. For most of us the key is nourishing the good guys. Keep those guys fed and they’ll thrive and outnumber the bad guys. This is what the inulin in our Prebiotic can support.
85% is a great figure to be healed after one month Michael! Genuinely this is music to our ears, and we’re so pleased we’re part of your recovery. Thanks so much for taking time out to share your experience with us. We hope you get some answers soon and please do keep in touch, we’d love to hear how you’re getting on.
