Hello,
Thank you so much for taking the time to share your feedback with us regarding your recent purchase. We truly appreciate your input and apologize that you were unsatisfied with this item. Attached below are our return instructions for your convenience. If there is anything else we can assist you with, please don't hesitate to reach out to us at help@nanamacs.com.
RETURN INSTRUCTIONS:
First, please click on the following link to make sure your item is eligible for return: https://nanamacs.com/pages/help-center?hcUrl=%2Fen-US%2Fis-my-order-return-eligible-338083
Next, simply ship the item back to us in its original, unworn condition using the shipping carrier of your choice. Be sure to include the packing slip or your name, email address and the order number. You may ship back multiple orders in the same package if you include the packing slip or order number for each order. You can use the tracking information provided by your shipping carrier to track the delivery of your return.
You can ship your items to:
NanaMacs Returns
4415 W Hargrave Ave
Post Falls, ID 83854
Please allow 5-7 business days to process your return once we receive it. A refund will be issued in the form of a digital gift card which will be sent to your email address on file. If you have trouble finding the email, be sure to check your spam and promotions folder.
