Hey NanaBabe,
Thank you for your feedback on the Snow On The Horizon Fuzzy Knit Sweater (Mocha). We're glad to hear you found it soft! We strive for quality and comfort, and your experience is important to us. If there’s anything specific that didn't meet your expectations, please feel free to reach out to our customer service team at help@nanamacs.com.
Warm regards,
NanaMacs