Thank you for your feedback, and we're truly sorry to see the condition in which the item arrived. We understand how disappointing it must have been to receive an empty and leaking bottle, preventing you from trying out the product.
We’d be happy to make it right for you by offering either a full refund or a replacement. Please let us know which option you prefer, and we’ll process it right away.
We appreciate your patience and understanding, and we hope to resolve this for you as quickly as possible.
