“Delivery arrived with a puddle of leaked acid in the inner plastic bag, roughly 30ml of it. Contacted Live chat and the customer service stress that is absolutely normal and I can just wipe clean the acid and install as usual. I’m not sure but meh… please, wish me good luck.”
Thank you for your feedback. We apologise for the inconvenience caused by the leakage in your delivery. We understand your concern, and while a minimal amount of leakage can occur, the battery should still function correctly.
We recommend carefully wiping down the battery to remove the liquid, which is a mixture of water and acid, before installation. If you encounter any issues or need further assistance, please don’t hesitate to reach out to us.
Thank you for your understanding, and we wish you the best of luck with your installation.
