“I bought this product based on the Michelin name. In hindsight I wish I had chosen another one of their products as these mats are fairly thin and small and not really worthy of Michelin's excellent name. Also unlike many other mats that are available, the trim lines on these should you need them could leave you with a quite flimsy looking mat after cutting. Yes the mats do their job in protecting the carpet, but I believe there are better products available, even from Michelin themselves. Keep on looking would be my advice.”
Thank you for taking the time to leave your feedback, and I'm sorry to hear that the Michelin Premium Saloon/Estate Universal Fit Car Mat Set did not meet your expectations. We understand how important it is to get quality products, especially from a brand like Michelin, and we truly value your input.
While these mats are designed to offer protection and durability, we understand that you found them thinner and smaller than expected. We appreciate your thoughts on the trimming, as it's helpful for us to know how the product performs under customization.
If you're looking for something with more substance, we’d be happy to assist in finding an alternative that might be more suited to your needs, perhaps one of Michelin’s other products or something else we offer. If you’d like, feel free to get in touch directly to discuss options, or if you’re considering a return, we can help with that too.
Thanks again for sharing your experience, and we hope to better serve you in the future.
