“I order this brake pad, it's good. But your company service are very bad. I order 9th of April 2025, I didn't receive my product after one month. I send you guys email after email. Atlast after 1 month you guys give back my money. Then I order again. It's came after 5 day. It's really very bad. I will never gonna order agai thank you”
Thank you for sharing your feedback. We're truly sorry for the delays and the frustration you’ve experienced with your order. We understand how disappointing it must have been to wait so long and to have issues with the delivery process.
Our team has reviewed the situation, and it appears that there was a dispute with the courier regarding the delivery, which we sincerely regret. While we have refunded your order, we understand that this doesn’t make up for the inconvenience caused.
We’re glad to hear that your second order arrived more promptly, but we completely understand your frustration with the earlier delays. Your comments have been taken seriously, and we are working to improve our service to avoid such situations in the future.
We value your feedback and hope that you might consider giving us another chance in the future. If you need any further assistance, feel free to reach out.