Thank you for your feedback.
We’re sorry to hear that you feel let down by our service. We always aim to resolve issues as fairly and promptly as possible, and in this case, although our terms do not require us to cover return postage, we offered to reimburse you in full as a goodwill gesture to make things right.
We understand your frustration, and we’re genuinely sorry that your experience hasn’t met your expectations. If there’s anything further we can do to assist you with the return or clarify any part of the process, please don’t hesitate to get in touch.
“Nice wiper blades and fitment is first class. Since I have fitted them it's not rained, but going on past fitments anf these blades they work well and last a good time.”