“The item was really good , however the size was not compatible with the tag. The XL size fit me like a L size ( which is my correct size). From my experience, I always get one size smaller for the hoodie as they are big in size. My client wears 2XL but I get him XL. I thought the pants would be the same.”
Dear Abdullah,
Thank you for your 4-star rating and for sharing your experience with the Winter Lounge | Hose lang - light grey mélange XL. We’re glad you like the item, and we’re sorry about the sizing mismatch with the tag.
I can arrange an exchange if available to the size that fits best, or a refund if preferred. You know my Whatsapp number :) Please reply with your order number and your desired option, and we’ll guide you through the process.
Warm regards,
Team Zimmerli of Switzerland
