“I have enjoyed this tea in the past. However, the two shipments have been unacceptable. The one shipment expired within 30 days of receiving, and my last shipment arrived already expired. Customer service has been slow to respond to my emails has been unable to tell me if you have unexpired product to send.”
“Received 7+ near expired packs no response from customer service, very frustrating as it’s not possible to use this quantity by expiration date. Would like to have a way to connect with customer service but so far have been ignored.”
“The Matcha tea is absolutely amazing but the package I received expires in just over one month. It’s not a big deal because it’s only 10 pots, but I would have expected it to last longer. I emailed the company and got no response.”
