Hi Alice,
Thank you for your feedback—we’re sorry to hear that the chair didn’t meet your expectations in terms of adjustability.
This particular task chair is designed with a more minimal feature set, focusing on simplicity and streamlined comfort, so it does offer limited adjustment options compared to fully ergonomic models. We completely understand how that might be disappointing if you were expecting more flexibility.
If you’re open to it, we’d be happy to help you explore other models that offer a wider range of adjustments to better suit your needs. Please don’t hesitate to reach out—we’re here to help.
“Happy customer! Very comfortable and a good price, glad I came to the store at the Vancouver location to test out the chairs first. Thank you Matteo and Emerson for your help”
Thank you for the kind review, Angela!
We're thrilled to hear you had an enjoyable experience at our Vancouver location and found the perfect ergonomic chair with the help of our team. We take pride in providing attentive, personalized service to ensure each customer finds the ideal seating solution for their needs and space.
Thank you for your valued support and for recommending our store. Enjoy unparalleled seated comfort for years to come!
Hi Cameron,
Thank you for taking a moment to provide us with a positive review! We hope you continue to enjoy your Setu chair for years to come in the future.
“Happy customer! Very comfortable and a good price, glad I came to the store at the Vancouver location to test out the chairs first. Thank you Matteo and Emerson for your help”
“Decided to go for the cheaper Setu Herman Miller chair and I think it was the right move, I can tell it's not as ergonomic as the Aeron chair my husband had, but I still I feel great after a long day at my desk, and my daughter uses it occasionally with no complaints.
Fair cost for a chair way better than any ikea chair.”
Hi Sheryl,
Thank you for sharing your positive experience with the Setu chair. We're delighted to hear that it's meeting your needs and providing comfort throughout the workday. The Setu offers excellent ergonomics at an accessible price point, making it a great choice for many. We appreciate you highlighting the value it provides compared to lower-cost alternatives. Enjoy your new chair, and thank you for being a valued customer.
“Bought this for my home office. I needed something more compact for my space, so the Setu made sense vs a few of the other models. I'd always heard about how Herman Miller chairs are unlike other office chairs, so I decided to find out for myself. The rumours are true, folks. I've battled back pain for years, but I can now go a whole day working at my desk without any discomfort. Should've done this years ago!”
“Had it for a year and the chair has been awesome. I chose Setu as the cost was less. Thou it's non-adjustable, it works perfectly. Sit at my PC 8-10 hours a day but never have back pain. Also, love its lightweight, minimalist design!”
