“Beautiful design but expected a better quality for the price. I ordered the grey and green mat color as well and on all of them there's indeed few little "dots" on the glass and some thin lines on the side. Also, the packaging in which the bottles arrived was very basic. It was just some paper cartoon. There was not Kuishi label attached or anything else that reflected the branding or values from the brand.”
Hello Céline,
Thank you ever so much for your valuable feedback — we truly appreciate it. We’re delighted to hear you love the design of the Frosted Amber Glass Pump Bottle, but we’re sorry that the quality and packaging didn’t meet your expectations.
The small dots on the glass are a result of the manufacturing process, and we’ll make sure our images clearly reflect this. We also appreciate your thoughts on the packaging. We opt for simplicity to reduce our carbon footprint, but we understand that this may impact the unboxing experience.
We’ve also reached out to you privately. Please don’t hesitate to get in touch with us if there’s anything else we can assist with. Your feedback helps us improve, and we are truly grateful.
“Petit probl??me au niveau de la commande qui a ??t?? tout de suite r??solu par le vendeur. Les distributeurs de savon sont top ! Beaux et pratiques, j'adore !”
