“Used it 5 times this year, 2 times the whole bag was wet, the third time the lid flew off with hot tea right in the kitchen. Would not recommend this product, the quality is terrible. The design is beautiful”
Hi Yevhen,
Thank you for sharing your feedback with us — we’re truly sorry to hear about your experience.
Regarding the leakage issue, we recommend double-checking that your SnapClean is properly inserted into the lid. It’s important to give it a firm push to ensure it clicks securely into place, which should prevent any spills. If the issue persists after this check, please don’t hesitate to reach out to our customer service team. We’re here to help!
Regarding your concern about using hot liquids, please note that the Elton lid is specifically designed for water and not intended to handle hot drinks. If you’d like to enjoy hot beverages with your Kambukka bottle, we recommend our Etna or Olympus lids, which are compatible with your bottle and engineered to handle hot liquids and steam pressure safely.
Additionally, when using boiling hot liquids, it’s best to leave the bottle open for a few minutes to allow the steam to escape before securing the lid.
We hope this resolves your concerns, and we’re happy to assist further if needed.
Best regards,
Team Kambukka
“Op zicht een goede fles, maar de tekst en tekening kwaliteit is niet zo goed. Tekst is er al af na 1 week en de tekening is ook al vervaagd. Zeer jammer”
“Een hele degelijke geïsoleerde drinkfles, van een zeer goede kwaliteit. Dranken blijven lange tijd warm in de fles. Echt een aanrader als je een geïsoleerde drinkfles zoekt met een luxe uitstraling!”
