“Once again, Mike and the team at Jet Black Espresso in Brisbane, have taken our machine, cleaned it up, and fine tuned it, to make it run perfectly. They do such a good job - our Vibiemme Espresso Machine is now 18 years old, and running as well as the day we bought it. Thanks Mike !”
“I switched to Jetblack for my regular Bezzera and Illy machine serving and repairs and have never been disappointed. No complicated booking procedures, and fast, friendly efficient service at fair prices.”
“Shout out to Jetblack Espresso and their service team. Got my Profitec machine serviced and repaired and extremely happy. Great communication throughout to ensure the problem was identified and repaired. Thanks again.”
“My old ECM Giotto isn't the smartest machine on the block, but it's almost a family member (you know what I mean). Mine has been serviced regularly by Jet Black Espresso over the years and I've always felt that it has been in safe hands. Good advice, guidance, reliable service and genuine care summarise my experience with them, and I'd recommend them to anyone.”
“I dropped my La Pavoni professional in for service into the Brisbane workshop. Mike their service technician did an excellent job. Great communication, attention to detail and workmanship. Highly recommended.”
“Our experience with Mike and the team in Brisbane has been absolutely brilliant!!
Our dearly loved Lelit machine stopped working 10 days before Xmas and it was turned around in just 4 days - fortunately all necessary parts were available and Mike worked his magic to have our machine working better than ever in an extraordinarily short turn around.
Thanks Jetblack Espresso Brisbane!!!”
“To return the Lelit Elizabeth a second time within 3 months of purchase worries me for further part problems and beak downs. Luckily a 2 year warranty is included and hopefully I will not require this in the future - fingers crossed. The phone service and work to fix the issue within the same day somewhat made up for the inconvenience of another 45 min return journey. The staff are very knowledgeable and accommodating - working towards customer satisfaction.”
