Good Afternoon,
Many thanks for taking the time to review our products - we value all feedback our customers can offer.
We are sorry to hear that our mascara was not suitable for you, although we try to formulate our products to be suitable for the most sensitive of eyes. We do understand everyone reacts differently to different ingredients.
We do have a 28 day returns policy for products bought directly from us so long as the product remains (0% full.
If you have any further queries, please do not hesitate to get in touch.
Kindest Regards,
Green People Customer Care Team
“I have rosacea and my skin tolerates well this product without any obvious reaction.
It gives the expected volume, but needs a couple of applications.
The reason for the 4 stars is that it smudges a bit.”
Dear Alyson,
Many thanks for taking the time to leave a review.
We are glad to hear that your lashes were volumised when using our mascara, however, we are sorry to hear that you experienced smudging under your eyes. This is not the feedback that we typically recieve.
Please do not hesitate to get in touch with a member of our customer care team if you would like to discuss further.
Kindest Regards,
Green People Customer Care Team
“Having used this mascara for many years I’d never go back to another. Nourishing, volumising, water resistant and of course complete natural. I love it.”
Dear Mary,
Many thanks for taking the time to leave a review.
We are sorry to hear that you experienced smudging under your eyes. This is not the feedback that we typically receive.
Please do not hesitate to get in touch with a member of our customer care team if you would like to discuss further.
Kindest Regards,
Green People Customer Care Team
“I have used green peoples mascara for a couple of years now and unlike others I can use it daily without suffering from periods of blepheritis when I would have to stop wearing eye makeup. It has generous coverage and is easy to apply and remove so I give it 5 stars all round! Thank you for a great product”
