Thank you for your review.
We are sorry to hear you have reacted to our Oy! Products. Every individual is unique in their chemical and biological make-up, it is therefore impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimize the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients.
We would be unable to pin-point exactly the ingredient you are reacting to without an allergy test. It might be worth consulting your doctor to see if tests can be carried out to see if there is a general allergy.
If you would like to return this to us we would be happy to provide you with a full refund or exchange. To do this please kindly complete our returns form and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for.
