“I really liked how it was helping my hair to grow well but I didn't like the way it makes my hair feel. It made it very limp and my hair started to feel weak and fragile after a month. I couldnt hold up my hair. Moreover, I started to get weird rash all over my shoulders and back. I suspect its one of the cleaning agents - maybe DECYL GLUCOSIDE. I got the similar experience with a shampoo I tried before, it has DECYL GLUCOSIDE in it as well....
But definitely recommend it for those who are not sensitive to one of their cleansing agents.”
Thank you for your review. We are sorry to hear you have reacted to one of our products. Every individual is unique in their chemical and biological make-up, it is therefore impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimise the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients.
If you would like to return this to us we would be happy to provide you with a full refund or exchange. To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
“I have used this product for years after a long search to find one suitable for very senestive skin. The most recent bottle I purchased had a change of consistency to the shampoo which I noted when I first used it. After several washes I noticed a correlation between hair washes and having a major reaction on my scalp and face which required several days treatment with strong antihistamines and topical steroids (not what you want to be putting on your face daily!).
On enquiring the preservative in the product has been changed and now contains sodium benzonate which is a known skin irritant.
I won't be purchasing this again and the lack of open information on the ingredient change to people managing allergies which a very small change can have a major impact is disappointing for a brand which promotes its sensitive skin friendly.”
Thank you for your review.
This is something we are looking in to and we will pass your feedback on regarding ingredient changes.
We apologise for the inconvenience this has caused.
“I suffer from eczema and sometimes rosacea on my face and scalp. With having long hair that falls on my face, especially through the night, I have to be very careful what's in my shampoo. This shampoo cleanses great, leaves my hair shiny and, most importantly, doesn't irritate my scalp or my face.”
“I suffer from hand eczema in the summer and have foind shampoo to be a major irritant once skin is sensitized. The scent free shampoo is a very effective shampoo that does not seem to irritate my skin/ I highly recommend it.”
