“I have used this product for years after a long search to find one suitable for very senestive skin. The most recent bottle I purchased had a change of consistency to the shampoo which I noted when I first used it. After several washes I noticed a correlation between hair washes and having a major reaction on my scalp and face which required several days treatment with strong antihistamines and topical steroids (not what you want to be putting on your face daily!).
On enquiring the preservative in the product has been changed and now contains sodium benzonate which is a known skin irritant.
I won't be purchasing this again and the lack of open information on the ingredient change to people managing allergies which a very small change can have a major impact is disappointing for a brand which promotes its sensitive skin friendly.”
Thank you for your review.
This is something we are looking in to and we will pass your feedback on regarding ingredient changes.
We apologise for the inconvenience this has caused.
“I suffer from eczema and sometimes rosacea on my face and scalp. With having long hair that falls on my face, especially through the night, I have to be very careful what's in my shampoo. This shampoo cleanses great, leaves my hair shiny and, most importantly, doesn't irritate my scalp or my face.”
“I suffer from hand eczema in the summer and have foind shampoo to be a major irritant once skin is sensitized. The scent free shampoo is a very effective shampoo that does not seem to irritate my skin/ I highly recommend it.”
“My husband had an itchy scalp so he used the above shampoo and after only a few days his scalp was not itchy any more. So we are delighted. Thank you for all your products free from so many nasties and an ingredient list better than a lot of foodstuffs and medicines!!”
“This is a great product that cleans my hair and leaves it shiny, but it is difficult to lathe up in winter when the bathroom is cold, so I warm it up and it's fine.”