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“I feel that this serum is working well. I’ve used the line eraser serum for years but the price has gradually crept up, so I tried the firming vitamin C eye serum. The only thing which is annoying is that the cap doesn’t seem to fit properly, so when I remove the cap, the serum has leaked into it and all over the thread closure. I now keep the tube upside down but I feel that some of the serum is being wasted as I can’t control the amount coming out of the tube”
Hi Carey,
Thank you so much for taking the time to share your feedback. We’re really pleased to hear that you’re enjoying the Firming Vitamin C Eye Serum and finding it effective. It’s wonderful that it’s working well for you.
We’re so sorry, however, to hear about the issue with the cap and leakage. That’s certainly not the experience we want for our customers. Our team would be happy to look into this for you and help resolve it. Please could you contact our customer care team at organic@greenpeople.co.uk so we can assist further?
We also appreciate your feedback about the pricing and will pass your comments on to our product team.
Thank you again for your loyalty and for being part of the Green People community.
The Green People Team
Hi Tracey,
Thank you for your feedback. We’re pleased to hear that you found the Firming Vitamin C Eye Serum moisturising, though we understand that you preferred the Anti Age Eye Serum. Everyone’s skin is unique, and we appreciate you sharing your experience with both products.
Green People Team
