What skin type or concern was this product purchased for?
“I unfortunately didn't react well to this cream and it caused breakouts. However, the customer service was brilliant. GP have a no quibble returns policy so although I emailed to say why I was returning it, (I'm not sure you even have to do this) I was able to send it back freepost and received a refund promptly. I have since ordered the moisturiser from the sensitive range.”
Were sorry to hear that you reacted to one of our products but are glad that our customer care team were able to help you exchange the product for a suitable one!
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
What skin type or concern was this product purchased for?
“The cream smells and feels lovely initially but the scent seems to disappear on contact with the skin and I found that I needed to use quite a lot on each application to feel that my skin was moisturised enough. It left my skin feeling soft however and I had no reaction to it so overall it is a nice cream. I just personally prefer a richer face cream.”
Thank you for your review. We’re sorry to hear you're not 100% happy with our Vita Min Fix moisturiser. We do however have a no quibble guarantee so if you were unhappy with any product you have purchased, directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days of purchase.
To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
