THE CHRISTMAS STAR | CHOCOLATE BOX Reviews

4.7 Rating 26 Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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What occasion did you buy this chocolate for? Xmas present

Who was it for? (yourself, family, friend, colleague, etc.) My elderly parents

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) A lot of packing for what you need

Would you recommend this product for any particular occasion or type of person? No the customer service is shocking I was sending them back but three was gone out of the box which my parents tried before I got to see them you refused to take back.

“I was very disappointed with the chocolates not worth the money I paid, the photos made them look twice the size.would not recommend to anyone due to disappointing customer service”

Helpful Report

Posted 4 months ago

Hi Lisa, We’re really sorry to hear the chocolates didn’t meet your expectations and that you felt the value and photos were misleading, and that the customer service wasn’t up to standard. That isn’t what we aim for. Kind regards, Team Friars.co.uk

Posted 4 months ago

What occasion did you buy this chocolate for? Christmas get together

Who was it for? (yourself, family, friend, colleague, etc.) Family

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) Fantastic packaging. Eco friendly but effective and luxurious.

Would you recommend this product for any particular occasion or type of person? Yes. Lovely gift for people you love.

“Arrived very soon perfect cont. I’m taking the chocolates to a family gathering in Norway over Christmas. No idea yet what the crocs are like but the choc gingers I. Bought are fabulous. Thank you for your care and attention.”

1 Helpful Report

Posted 5 months ago

What occasion did you buy this chocolate for? This is for Christmas for a friend who is going to cook Christmas Dinner for us.

Who was it for? (yourself, family, friend, colleague, etc.) A friend.

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) It came quickly and was well protected.

Would you recommend this product for any particular occasion or type of person? Yes

“An exciting looking box.”

2 Helpful Report

Posted 6 months ago

“Superb quality chocolates, great depth of flavour”

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Posted 1 year ago

“First time bought this Christmas. Really enjoyed, fillings a delight. Have previously bought Hotel Chocolat, will now change to Friars.”

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Posted 1 year ago

Arnett Edwards

Verified Reviewer

“My dear mum loved the chocolates. Said they were the best chocolates ever.”

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Posted 1 year ago

“Superb box of chocolates. Quite delicious!”

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Posted 1 year ago

Charles Royle

Verified Reviewer

“Fantastic quality, beautiful boxed and delivery excellent”

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Posted 1 year ago