“I don't have much knowledge of magnets but I was a bit disappointed with my experience in using this one. I dropped the magnet from about 5 feet whilst trying to install, and the magnet broke across one of the screwholes. I still tried to install and whilst inserting the screw in the other screwhole the magnet split across this screwhole also. The screws sent were too big for the screwholes and I had to find other screws from my own supply. I managed to fit the magnet after all this [using cellotape and plastic to hold it together] but I would call the final install a bit of a 'Heath Robinson' job and would question its functionality.”
Hi James,
Thank you for sharing your experience with the magnet. We're sorry to hear about the difficulties you encountered during installation and are disappointed that the screws didn’t fit properly. Your feedback is valuable, and we’ll certainly look into the size of the screws and the durability of the product to ensure this doesn’t happen again.
Please be assured our customer care team will be in touch to assist you further with this.
If you have any further questions in the meantime, please feel free to reach out to us.
Best wishes,
FIRST4MAGNETS®
