“for shipping work the magnet started coming apart almost straight away as soon as i started diving on a navy warship ..the magnets became loose and started seperating from the handle,and tbh it didnt feel like it would hold 278 kg as it was slipping down the hull in the tide.”
Firstly, thank you for taking time to leave us a review, we appreciate any feedback and are always looking for ways to improve. We are sorry the magnet you ordered did not perform as intended for your application. Please be assured a member of our team will be in touch with you to resolve this issue, but if you would prefer to reach out to us directly, don't hesitate to contact us via email at sales@magnetexpert.com or our free phone line on 0800 488 0288 (*there is no charge to call our team)
Thanks again,
Aine O'Hare
Content Manager
FIRST4MAGNETS
