“First class service. Product exactly as asked for and of excellent quality. Packaging first class. Communication first class throughout Highly recommended.”
Hello Ian, the tracking shows that your fees were paid yesterday (the 18th September) and the package has been released and prepared for delivery today (the 19th)
We do have a message on the checkout alongside the shipping options, of our international orders, that reads "5-10 days. Any applicable import fees and/or duties are to be paid on arrival by the recipient"
I do hope this clarifies but if I can help further please let me know, andy@engravingstudios.co.uk
Kind regards, Andy
