I'm sorry to hear this Ian, could you email a picture of what you received to orders@engravingstudios.co.uk and we'll look into this for you.
I can't imagine we'd send the wrong size but it's possible I guess.
Kind regards Andy
“This is a well-made dog tag supplied with a sturdy split ring to attach securely to my dog's collar. The lettering is clear and it is an altogether quality product.”
“Excellent brass disc. Great quality, reinforced ring hole gives peace of mind against wear and tear. Engraving is clear and easy to read. Would highly recommend.”
