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PD PD504B Wireless Bodypack Mic System UHF 4-Ch with Headset & Lavalier Reviews

2.5 Rating 2 Reviews
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About ElectroMarket:

We're ElectroMarket, a leading affordable Sound & Light retailer based in West Thurrock, Essex. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.

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Phone:

0203 326 0900

Email:

info@electromaket.co.uk

Location:

Logistics Centre, North 1,
North Sea Crossing,
Stanford-le-Hope
Essex
SS17 9ER

Frightfully poor build quality for the bodypacks. I bought 4 sets of these for a theatre production, they have been used about 6 times and I only have 3 of the 16 beltpacks left that still work. Having contacted the support team to organise replacements I was promised replacement bodypacks and was then told a week later there was no stock. I asked if I could return them for a refund instead and was told that wasn't possible but I could send them back for tests however, if there was any damage the warranty would be void... given 13 of them have quite literally fallen apart, the warranty won't be honoured. They are now sat as a £1500 paperweight. Avoid at all costs!
Helpful Report
Posted 9 months ago
Hi Will, Thank you for your feedback, and I sincerely apologize for the issues you've faced with the PD504B UHF Wireless Bodypack Microphone System. It's disappointing to hear that the build quality did not meet your expectations, especially after such limited use in a theatre production. I understand how frustrating it must be to deal with your current situation regarding replacements and the warranty concerns. Your experience is valuable to us, and I'm sorry we couldn't provide a satisfactory solution. Please feel free to reach out if you need further assistance or if there's anything else I can do to help. We appreciate your input, and we're committed to improving our products and services. Best regards.
Posted 9 months ago
This is a good wireless mic set for the price. Simple to use and setup the channels. The sound quality is OK, and the headsets look to be durable as any other. The flight case is a waste of time. First time I closed it the joints failed, this isn't an issue for me as this is going into a rack but might be worth noting as I was thinking of putting another unit into the flight case for safe keeping. I have tried 2 of these units working together with a total of 8 mics (+ one from another unit) no interference was detected so I do believe the channels are broadcasting as described.
Helpful Report
Posted 2 years ago
Thank you Tom for your rating of PD PD504B UHF Wireless Bodypack Microphone System! We really appreciate your loyalty and are pleased to hear that you are getting good value for your purchase. I am sorry to hear the case is broken! Please reach out to our customer service team who will support you accordingly. Your thorough and detailed comments are very helpful in helping us know how we can better improve the products and services we supply. Thank you for taking the time to share your experience!
Posted 2 years ago