“I've been using DTF Dallas since 2022, and they keep getting better and better. You know they use quality DTF ink, because the transfers last a long time. The UV stickers are bright, they look good, and they really stick! I also love the fact they are local and I can go pick it up!!! 100% recommend!”
“We used to be long-time fans of DTF Dallas for their excellent quality and turnaround time. However, our recent orders have been a huge disappointment. We've encountered multiple quality issues, including missing powder on DTF transfers, thin white ink that's barely visible, and UV-DTF transfers completely out of alignment with gloss not even on the image. Despite raising these concerns, we've been blamed for the problems each time.Even after speaking to someone in person and being assured the issues would be fixed, our order was never resubmitted and arrived in even worse condition. The company initially denied any fault, claiming that poor-quality images were perfect, until finally acknowledging the problem. We were promised a refund that we're still waiting for.Proceed with caution – what used to be an amazing company is now delivering disappointment after disappointment.”
“I got my proof quickly and carefully checked it. Looked great so I appoved it. My order arrived pretty fast which was great, but I was surprised that it was quickly and hastily cut into shards. I can't even say pieces, because it was haphazard. In some sections it appeared white was brushed, after the fact on the back. Not even in-line behind the image. It was like a blindfolded person packed the order and quality control was skipped entirely. I did speak to a manager who assured me she'd handle it, but when I did resend the artwork, I didn't get a reply. So, here we are. These decals were to be our promotional items for our cancer testing product for firefighters. Sad that we missed the deadline.”
