“Guys, my baby is still unborn, and for couple of weeks i have order bottles , and some other stuff from you, I have received 21 emails to review your items. I have used them with my first and now im buying it for my second, but your marketing department and all of that email they are sending is super annoying. Today i ve bought some pacifiers, please do not send me more emails. I am not even subscribed for you, for the exact same reason. My mail box is full! Other than that bottles are good”
Hi, thank you for your feedback, and we're really sorry to hear about your experience. We completely understand how frustrating it must be to receive so many review requests, especially when you're still waiting for your little one to arrive.
We're so pleased you've chosen Dr. Brown's again for your second baby and that you've had a positive experience with our bottles.
We've taken this feedback on board and, to help prevent this happening in the future, we're reducing the number of review request emails we send to our customers.
Thank you for bringing this to our attention, and we wish you all the best with your growing family.
