Hello Mary, Thank you so much for your 5* review! It's fantastic to hear that Dermalogica products have been so nourishing for your skin! 🌟 Your recommendation for 'mature' skin is really valuable and will surely help others looking for effective skincare solutions. If you have any other favorite Dermalogica products or tips for mature skin, I'd love to hear them! 😊
“Absolutley loved this product & am on my 2nd bottle...but, there is a couple of mls of product left at the bottom of the jar and the pump isn't pumping it out. No matter what I try I can't remove it and it is gone to waste. At such an expensive price I find it a little disappointing.”
Hi Maura, thank you for your feedback! We're thrilled to hear that you love the product and are on your second bottle. However, we're sorry to hear about the issue with the pump not dispensing the last few milliliters. We understand how frustrating this can be, especially given the price.
Your feedback is valuable to us, and we'll look into improving the packaging to ensure you can use every drop. In the meantime, you might try removing the pump and using a small spatula or cotton swab to access the remaining product.
Thank you for bringing this to our attention, and we appreciate your continued support! 🌟
“My face broke out in an angry rash . Still not I’m gone after 4 days and is not turning into blisters and on some places and one very large hive/ sore in another. I have used this product before and similar happened. I said I would try it again and this time has been the worst. I use other rdermalogica products which are excellent but his one leave my face sore swollen and full of a red rash down my nose between my eyes and mouth .”
Hi Theresa, We're so sorry to hear about your experience. Skin reactions can be frustrating, especially when you’ve had success with other Dermalogica products. We’d love to help in any way we can. Please reach out to our team at ecomcustomerservice@dermalogica.com so we can assist you further.
Since you purchased this within the last 30 days, you're eligible for a full refund. In the meantime, please visit our returns portal on our website to initiate your free return. We look forward to hearing from you.
