“For the price i paid I was shocked to receive such a small parcel and then to open it and not only see how small the containers were but the fact they were not even full”
Hi Martina, i'm really sorry to hear about your disappointing experience. 😞 It's frustrating when products don't meet expectations, especially given the price. Your feedback is valuable, please reach out to our customer service team at ecomcustomerservice@dermalogica.com and they will be happy to assist you further.
Hi Aileen, thank you for your feedback! We're glad to hear that you find the product very good. We appreciate your honesty about the retinol causing some irritation; it's important to use it according to your skin's needs. We would recommend reaching out to one of our professional skin therapist so they can really analyse your skin and recommend products suitable for your skin type. We're also happy to know you love the cleanser, though we understand the difficulty with the container. Your comments are valuable to us, and we'll look into ways to improve the packaging.
