Hi Carmel! Thank you so much for your lovely 5-star review! We're delighted to hear that you enjoyed the Dynamic Skin Recovery SPF50 Moisturiser. We understand that you feel the amount is on the smaller side for the price, and we truly appreciate your feedback.
Hi Oonagh, thank you for your lovely feedback! We're so pleased you’re enjoying the feel and finish, and that the SPF is proving highly effective. Your support means a lot!
“This product is beautiful but I applied an offer code to receive a free gift and I never received it. Sent numerous messages and got no response. Very poor customer service. Wont purchase via the direct site again.”
Hi Claire, thank you for your honest feedback. We're truly sorry to hear about your experience with the free gift and the lack of response, that’s not the level of service we aim to provide. We completely understand your frustration and appreciate you bringing this to our attention. If you're open to it, we'd love the chance to make things right. Please reach out to our customer care team again at ecomcustomerservice@dermalogica.com, and mention this review so we can prioritise your case.
Hi Sinead, thank you for sharing your experience! It's helpful to know that a little goes a long way with this product. While it might feel greasy initially, it's great to hear that it absorbs well and leaves your skin feeling lovely afterwards. 🌟
“Dermalogica has changed my skin! It can be hard to find the right moisturizers for our skin as we age, and I had been on a quest for the right products; I found them in Dermalogica. My skin feels soft and looks so much better since I have started using this product. I highly recommend it.”