“No problem with the logs at all, well packaged. I did however request they be put in the garage.which they were not.
Luckily our builder had a trolley nearby so he moved them for us...”
Thank you for leaving us this review, David. Apologies that your delivery instructions were not followed - we use a third party delivery company and should we have known, we'd have got the crate moved for you! We are, however, pleased you're happy with the logs you received. We look forward to hearing from you again soon!
“Not tried to burn but has been less easy to stack this time around due to more irregularity in the wood supplied than we are normally used to. I’m sure it will all burn well though!”
Thanks for taking your time to leave us this review.
I'm very sorry to hear that you haven't been as pleased with some of the logs in this delivery of oak & birch that you've received from us.
Are you able to tell me a little bit more about the issues?
I look forward to hearing from you.
Kind regards,
Caitlin
“Delivered on time as expected. Great mix of good quality wood. We often have a good bit left over when using with our 5Kw stove. Would use again in future. Particularly like the fire lighters which seem to last really long and get the fire going well.”
“This stuff is great. It burns so clean and efficiently. We are more than happy with our choice. Would like to thank Dalby Firewood for their support in our order, checking we had the right product for what we were using the wood (a wood burning stove). We can confirm it is tip top - better than anything we have used before! Great, thank you!”
