“Excellent quality; beautifully packed. Delivered exactly as asked and on time. Pallet is v easy to dismantle (more kindling!). Highly recommend and we and our neighbours will be back for more. We chose extra-dry birch again. Thank you Dalby!”
“Happy with the service - good quality wood, delivered with a electric pallet drive which meant the load could be manoeuvred into position. One suggestion - offer morning and afternoon slots, and text an hour before arrival.”
Thank you for your kind review. Hope you enjoy your firewood. Regarding delivery slots AM and PM slots are available and so are timed delivery slots. When you ordered online you selected the free delivery service which is all day delivery between 08:30 - 17:30. Texting 1 hour before delivery for pallets is not an available facility with any national distributers, this is only available with some parcel delivery companies. Hopefully in the not too distant future this facility will be available.
Thank you for your feedback though, we appreciate it and we will be pushing for this to happen.
Posted 1 year ago
“We have bought from you a couple of times and have always been pleased with the product and service.”