“Hard to keep the fire going with these logs. I received a full crate, but the logs appear to be too wet. As Dalby requested, I complained to them directly, but I haven't heard back from them, so here is my review.
The two stars are for the ordering process and delivery, which was very smooth.”
Hi, Sorry you are have trouble with the logs. Occasionally wetter logs do slip through the system. We have not heard anything from you regarding this otherwise we would have dealt with the issue immediately. Which method of contact did you use please? We need to look into this.
“Great wood to the usual high standard.
Weve used Dalby for around 5 yrs now and will continue as long as pricing remains competitive.
Bery good service and delivery.”
“I repeatidly use Dalby as our supplier, they offer very good value for money for an excellent product consistently, delivery is as they describe on their website and they have never failed to deliver as requested”
