“I already completed a very positive review several days ago but forgot to say that the one improvement you could make to your service is to provide - even if only on the day - a narrower time window for the delivery. Many other companies seem to manage this, and Dalby should try to do so for customers' greater convenience.”
“As ever, beautifully packaged, easy to chop, wonderful heat and light from these ash, kiln dried logs and a crate that can be used for kindling.Many thanks.”
“Well it’s literally going up in flames. Delivery on the product was excellent as always. Little disappointed, that although it is a standard cut, the wood is split quite thinly and is burning very fast, so getting through it very quickly. The percentage of thin pieces is a lot more than previous deliveries!”
“Totally happy with the service and the quality is outstanding, very well packed . I think the only way to improve the create of wood is to sell a lid!
Well done all - the driver could have put it in the place I wanted but you know, not everything could be perfect!!
Thank you”
Thank you for the review Darrin. I am glad you are pleased with the service we provided, and the lid is an interesting idea! I am sorry again to hear you had issues with the delivery, and we have contacted the delivery company about this. We look forward to hearing from you soon.