“Quality garment but poor customer service when I returned items; one for a refund and the other a different size. I’m still waiting for the refund and larger size garment”
“Superb Bibtights, really soft fabric, with just the right amount of Compression. Amazingly comfy pad and the Roubaix lining is super warm. Great piece of kit”
When customers receive faulty or damaged items we ask them to contact us in the first place so we can resolve the issue - very often we don't require the item back and often we will issue a credit note for the item or we send out the item again. This speeds up the process for customers and makes solving issues much simpler and more straightforward.
