“Added all my claims, they sent paper work through and the claim wasn't on there, rung up to query it and they wanted another £300, I checked my quote and sure enough I had put it in there, gave them the quote number to reference this and they told me I hadn't put it in, which was a blatant lie! Got my deposit back and went elsewhere, totally unhelpful call centre, avoid like the plague!!”
“I have rang 3 times now and my issue still has not been resolved. I have wasted too much time on a problem that should of been solved by your staff in 2 seconds but I'm still having to phone up again!!! Frankly ridiculous!!”
