Thank you for contacting BabyMori,
I’m so sorry that the gift note was missing from the package—it’s incredibly frustrating when a recipient doesn’t know who sent their gift, and I completely understand how disappointing this must have been.
Gifts should always feel thoughtful and personal, and I regret that this detail was overlooked in your order. I truly appreciate you bringing this to our attention, and I’ll make sure your feedback is shared internally so we can review and improve our gift packaging process moving forward.
Again, I sincerely apologize for this experience, and I appreciate your patience. If there’s anything else I can do to assist, please don’t hesitate to reach out.
Best regards,
Mori Customer Care
“I'm never sure the notes are going to be included in the gift purchased on line. But this note card was special. I will be purchasing again when I come back for size 6 months”
“Well my son &!daughter in law are out in NZ and we're delighted with the whole packed sent from MORI it arrived quickly and the quality is outstanding they said the best show gifts so far!”
