“A faulty bottom hinge, which either prevents the door from close and seal or makes it impossible to screw on one of the three required screws.
The botom end of the right hand side panel has also been forced-screwed into place, because of a faulty bottom panel.”
Thank you for your feedback and for taking the time to share your experience. We're really sorry to hear that the product did not meet expectations due to the issue with the bottom hinge and we completely understand how frustrating that must have been.
We're glad you reached out to us directly and we’re pleased we could help resolve the issue for you. Please know that your comments have been passed along to the relevant manufacturer for quality review, as we’re always working to improve our product selection.
Thank you again for your patience and for recognising the efforts of our delivery and recycling team. If there’s anything else we can assist you with, we’re here to help.
