“Very disappointed that you are unable/unwilling to move my car from one terminal a few hundred yards to another terminal. I did specify my return flight details. I also tried using your chatbot to ask about this before booking but the bot gave up on our conversation so I was left in doubt.”
“I used M&G T1 before. First time at terminal 3. I received high tech service. It was user friendly.
May I suggest introducing a pretravel guide page on your website with detail of steps to do on arrival, how to leave the car and key. The procedure to collect was nicely instructed.
Do you have any plans to restart the T1 M&G?”
“Couldn’t have been better. Everything went very smoothly. Really helpful folk on hand to help out - nice and cheery even at 3am!! Not su sure why I haven’t done this before? Will never be parking any other way from now on. Thank you”
“Excellent service and so easy to do. Having never done meet and greet before we were very impressed on how organized it was would definately recommend doing it. When you think about the cost of dropping off and picking up at the airport its well worth doing it.”
“Brilliant experience from drop-off to collection. Everything went like clockwork. There was someone there to receive us on arrival and inform us of the process, including collection on our return from holiday. Although there was no-one present on our late night return, the procedure to get our keys and find our car was simple to follow. Will use again and recommend to friends and family.”
“Had not used this service before and was worried about getting to the right location . Great clear directions and helpful staff . A very easy straightforward process”
“The service was great, only slight issue is that paperwork doesn't tell you that of arriving back late, the location of car is on label attached. Had to go.to office to find out. Overall service is excellent and simple”
