“Very good service. Clear explanations of where to find them in confirmation booking (use the what three words directions rather than postcode) quick check in service and shuttle bus was waiting for us to leave. Our flight got changed on the way back so left several hours earlier than planned. I rang before we departed and there were no issues having the car ready for us. Again clear instructions about how to find the bus upon arrival at Heathrow and again we were lucky with a bus already there when we got to the bus stop. Overall we would not hesitate to use Maple express again if we were flying from T5.”
