“Our flight was changed and APH called the day before to let us know and transferred the booking to South Terminal. Very efficient. Driver was waiting for us for drop off and pick up and car had also been cleaned. Excellent service!”
“Unclear instructions particularly at collection when email confirmation contradicted instructions given at dropoff.
Also being asked to call 30 minutes before arrival when i had an hour drive to the airport and am the sole adult was a challenge and assumed arriving at my scheduled time should suffice.”