Dear Mr. Bode,
Thank you for your feedback.
We’re very sorry to hear that the shuttle service at Secure Airparks Edinburgh was delayed, and that you had to wait 30 minutes. We understand how frustrating this must have been, and we apologise for the inconvenience caused.
Your comments regarding the shuttle service have been passed on to the car park operator so they can review their transport schedule and ensure a more reliable service for future customers.
Thank you for taking the time to share your experience, as it helps us and our partners improve the service we provide.
Kind regards,
The APH team
“easy booking process.....absolutely flawless service from the minute you enter the car park until you arrive back from holiday and are picked up by the bus, also closest and quickest to and from airport.”