Ziffit Reviews

3.77 Rating 175 Reviews
70 %
of reviewers recommend Ziffit
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Email, Telephone

About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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Anonymous
Anonymous  // 01/01/2019
Scam - quoted a price and then arbitrarily decided they were "unable to accept" perfectly good items (some brand new!) - and the best part, not only will they not pay the money they promised me, they are just going to throw away my perfectly good items that someone could have made use of, or I could have sold on eBay for more than they were offering. This is at best a breach of contract and at worst, theft. Have contacted them but unsurprisingly they have chosen to just ignore my complaint. Won't be using them again and would suggest to anyone considering using this company that you put your unwanted items on eBay instead - this con isn't worth the risk.
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Rubbish!! I followed the instructions for a pick up today of 2 boxes of books. I left the boxes in the most prominent place possible and labelled using thick BIG lettering infront of our gate ...visible to the whole world!!! but obviously not the the Ziffit courier. Can I contact them...of course not!! How obvious do you have to make it!!
Hello, Thank you for your review, we are sorry to hear about the issue with the third-party courier service, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Quick, efficient and some of the best online prices I’ve found.
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Perfect! Not a problem with collection or payment Can recommend Thank you
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Third time trading with Ziffit (selling books and DVD's) and the same simple straight forward experience. Send exactly what you have traded, in good condition and there has never been a quibble with payment. Like the way Ziffit offer to buy a wider range of items than other organisations offering a similar service.
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Very helpful with any questions I had
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Where is my money, Ziffit?!? I scanned my books the price of the lot came to £17.26. But I only received £6?!? Where is the rest of my money? Wrote to you a few times, used live chat where in was promised that the issue will be resolved ASAP which was over a month ago?!? STOP IGNORING ME AND PAY ME MY MONEY!!!!!
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your trade number and we can investigate this further for you. Many thanks, Ziffit.com
Very pleased with the service and turn around time. This is a good place to offload unwanted books, CDs and DVDs. though still a lot of titles I'm surprised go unwanted. But hey ...
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I like Ziffit and haven't had any problems. However I wish that it were possible to send older books that don't have an ISBN but are still valuable and wanted.
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Great customer service, quick payment and fair price. Excellent overall.
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The thought of other people reading my books rather than just casting them aside pleases me and I then buy other people's books from World of Books. Perfect circle. Ziffit is so easy to do and collection is ace. Fantastic idea and Company. Well done everyone.
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Extremely difficult to contact when you have a problem.Sent emails and used the app.Even wrote a letter to their HQ...no reply.Still haven’t managed to resolve the problem.been 3 weeks now...still no reply.Not a good idea for Ziffit to cancel their customer help line.
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
This is my first time with Ziffit and I found site very easy to use, I did have a small query regarding parcel collection when I emailed them regarding this they replied back very quickly with an answer. I found them very helpful with everything, queries, collection came on date I asked for (in my case next day)and payment within time stated in emails. I would recommend Ziffit to anyone who wants to declutter.
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Circular economy is all very well but when I buy books from these outfits they always come in single use plastic - meaning I often search out a “real” bookseller as these can generally be relied on to use recycled and recyclable packaging.
Thank you very much for your comment, we too share your concern for the environment. We are always looking at ways to improve our impact and are currently in the process of reviewing our packaging, so welcome your feedback. Please be assured that the current packaging can be recycled with polyethylene (other carrier bags) and has a lower carbon footprint than cardboard when it is recycled. Our business supports charities and protects the planet by enabling more goods to be reused; we recycle over 80 million books per year turning them into items such as cardboard. Thanks, Ziffit
So easy to sell 61 of my books. Very straight forward, collection was great and transfer of funds exactly as promised. Really impressed and very happy that my books will now be used by someone else!
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First rate service
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Very efficient
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Easy to use, love that Ziffit post labels to you for free, so you can send off your books etc. I have used Ziffit many times before to declutter and make a few extra quid
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Great customer service. The website is easy to use. Ziffit give very good prices for your books, etc. Delivery is simple and payment is quick.
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Sell your items privately. Do not use this company. They quote you for items that have no issues then you receive a reduced quote after they carry out their checks. Never again!!!
Hello, Thank you for your review, we are sorry to hear this, please can you email support@ziffit.com with the subject as REVIEWS along with your order number and we can investigate this further for you. Many thanks, Ziffit
Ziffit is rated 3.77 based on 175 reviews