“All good !
Informative, friendly, non pushy, good prices (as opposed to competitors who take the P !!, especially on addons and highly profitable 'services') .”
“Supply is very good the web site payment systems is poor”
(3D Clever) -
Posted 2 months ago
Hi David,
Thank you for your review. We are addressing your concerns by improving our payment system. We hope that you come back to see how we’ve implemented your feedback. Thank you again for your review, and we look forward to working with you soon!
“Friendly and helpful service. Excellent support when my machine broke down in sourcing new parts and instructions even when I hadn't purchased it from them.”
Posted 2 months ago
Hi Tom,
Thank you for your review, our Technical Support team work hard to exceed customer expectations.
“Great introduction to the product and its abilities. Flexible scheduling and well organized. George did a remarkable job making sure we had the correct information and know where to get it need be. Good customer service skills in accommodating unforeseen inconveniences. Excellent company to do business with, responsive and great team effort!”
Posted 2 months ago
Dear Fatch,
Thank you for your review. We’re glad you had a good experience, and hope to keep working with you soon!
“Fantastic service from the guys at solid print from start to finish. Communication is second to none and I felt very well looked after throughout the process. Would highly recommend SolidPrint3D and will be using these guys again!”
Posted 3 months ago
Dear Antonio,
We're happy you had a good experience doing business with us!
Thanks for your trust, we're thankful for amazing customers like you.
We look forward to working with you in the future!
“The service and support we receive from Tom at SP3D as fantastic. Tom's expertise and experience in the field provides us with the means to receive high-quality 3D printed parts in short lead times. We have been able to reduce our research and development time by rapidly reducing the time taken to evolve a design in reality and create a proof of concept validation.”
Posted 3 months ago
Hi Justin,
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to being your 3D printing and scanning supplier in the long run! Please keep us updated about your future experiences.
“Fantastic service from the team at Solid Print 3D. David was most helpful and provided samples in the materials we were looking at introducing to our service bureau for a new FormLabs 3 SLA 3D Printer. The team were able to answer all my technical questions prior to purchase and the item arrived on a fast, next-day service.”
Posted 6 months ago
Hi Sam,
Thank you for the wonderful review and for taking the time to share your feedback with us. Customer service is one of our priorities and we are glad that we met that mark!
““I collected my Peel 2 CAD from Solid Print 3D today and combined the trip with a day’s on site training. The training was an invaluable way to better understand the functionality of the equipment and the associated software. It was expertly communicated in a relaxed, clear and unhurried manner using a variety of scanning samples. I now have a comprehensive understanding of the product such that I can tackle tasks with confidence. Thoroughly recommended””
Posted 6 months ago
Hi Edward,
Thank you for your kind review.
All the team have been working very hard to ensure we can continue to provide our customers with the service they expect. Your review certainly put a smile on a few faces.
“Great in terms of communication, Excellent customer service - was able to deliver the right material for the job.
Was left disappointed with the longevity of the prints as one ripped within 2 minutes.”
Posted 6 months ago
Hi Ben, thanks for the positive review. We're pleased were we able to narrow down to the right material for you by supplying a few different samples. We hope you're enjoying using the machine and please let us know if you need us.
“Excellent customer service throughout. I was perhaps a less usual customer in that I knew precisely what I wanted to begin with, but nonetheless Tom was fantastic in making sure I had all the correct information. I will certainly be buying machines from you again in the future.”
(PrintPool Additive Manufacturing) -
Posted 7 months ago
Hi Gerard. It's been a pleasure dealing with you and hopefully forming a great partnership moving forward. We're here to support you when you need us!
