Simply Lending Reviews

Name: Simply Lending
Address: Barn 12, Runwell Hall Farm, Hoe Lane, Chelmsford, Chelmsford, Essex
Rating: 4.97

5.0 Rating 1,198 Reviews

100 %

of reviewers recommend Simply Lending

5.0

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Simply Lending:

We help all UK customers with adverse credit history source the best mortgage for their circumstances.

Visit Website

Phone:

01245 379 987

Email:

info@simplylending.co.uk

Location:

Barn 12, Runwell Hall Farm, Hoe Lane,
Chelmsford,
Chelmsford
Essex
CM3 8DQ

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of hard work put in by simply to get us a mortgage. But they got there in the good service”

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Posted 4 years ago

Thanks Yvonne, congratulations on the mortgage!

Posted 4 years ago

“From start to finish the team were professional with keeping me uptodate. I have to give special praise to matthew nurcombe who worked tireselly for me at all stages and was always contactable also aaron at the end with helping to get the deal done thank you.”

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Posted 4 years ago

Thank you David, I'm pleased to hear that you were well looked after by Matthew and Aaron. Congratulations on the mortgage!

Posted 4 years ago

“Miracle workers! We have previously made some silly mistakes with our finances and these mistakes, even when fixed, stay on your credit files for years which has caused us a lot of issues. We’d been rejected countless times for a mortgage and when I reached out to Simply it was with the expectation of yet another rejection. However in the same day I enquired I received an agreement in principle! We then found a house we loved and made an offer that was quickly accepted. It started getting real and very scary at this point! My main contact in the early stage was Jenny. Her dedication and professionalism was just outstanding, not to mention she’s such a friendly lady too! She had to reassure me constantly that we were doing ok, I asked so many silly questions but she never made them feel silly. There is a lot of paperwork to get through but with Jenny’s support she made a very painful process seem simple and uncomplicated. Once the paperwork was completeI was then passed to Lauren who handled the underwriting stage. Just like Jenny, Lauren was very patient with us and made things seem simple. She very quickly moved our case through underwriting to getting the full application in. This point for us was terrifying as we were just expecting another rejection! The case was then handed to Carmen who, like Jenny and Lauren, was so lovely and friendly to work with! Carmen finalised everything with us, and today She delivered the incredible news that our mortgage has been formally offered! Through the process we also spoke with Aaron and John who, like the girls, we’re so supportive, friendly and helpful. It’s a long process with a lot of paperwork but it’s so worth it, they have made our dreams come true! An absolute dream company to work with, customer service, professionalism and attention to detail is second to none.”

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Posted 4 years ago

Thank you for taking the time to write such a generous review. We really do appreciate it and look forward to helping again in the future!

Posted 4 years ago

“Excellent service received from Simon Nicholl and Tracy, very knowledgeable kept me updated at every stage of the process”

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Posted 4 years ago

Thanks for taking the time to review the service you received. Simon and Tracey work incredibly hard so it's lovely to see this feedback.

Posted 4 years ago

“Superb service, when we were put in a position for no fault of our own (due to my partners ex) Simply came up with a great and affordable solution. Jamie was excellent very hands on and reassuring and worked tirelessly to get us help. Thanks to Jenny, Georgia and Nicole for helping too, they were brilliant. Most appreciated help on our dream move!”

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Posted 4 years ago

Thank you Darren, we really appreciate the kind feedback. Congratulations on the mortgage!

Posted 4 years ago

“Amazing service, thanks for all your help especially Lee, Jenny & Senita.”

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Posted 4 years ago

Thank you Jessica, congratulations on the mortgage!

Posted 4 years ago

“Jamie and Tracey have been so helpful and supportive, i can't fault them, they have made our experience effortless and we are so grateful, we would recommend them to anyone”

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Posted 4 years ago

Thank you Louisa for taking the time to write us this review. Your positive comments will be passed on to Jamie and Tracey.

Posted 4 years ago

“Blown away with these guy's. Just starting to think it would never happen for us, Simply pulled it out of the bag. Completely explained everything to us every step of the way. We had our mortgage offer and are awaiting completion to move into our dream forever home. Can't thank everyone of them enough. They all know their jobs extremely well. Thanks so much all of you x”

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Posted 4 years ago

Thank you Jonathon, I'm pleased to hear you didn't give up before coming to us! Congratulations on the mortgage and we look forward to helping again in the future.

Posted 4 years ago

“I join the scores of other people in saying that everyone else told me I couldn't get the mortgage I needed whilst staying on my DMP even though I am hugely downsizing and moving so I can half my mortgage. I tried Simply as my last attempt... and they managed it for me and my formal mortgage offer came through this week! I now have everything crossed for a successful completion 🤞”

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Posted 4 years ago

Thank you Joanne, I'm pleased to hear that you persevered with the enquiry. Congratulations!

Posted 4 years ago

“Alex Gauld is the man, I had been knocked back a couple of times with a few different brokers, then I found Simply, spoke to Alex and he assured me it would be doable, it’s been a hectic few months trying to get through to brokers etc, however every time I rang simply I managed to get through to him. All in all they’ve got the mortgage, with a high street lender, which my previous broker only managed to get £40k less with, alex got us what we wanted. The rates have dropped numerous times, which they have also dropped for me. Can’t be any happier, we’re looking at completing in the next 10 days. Shout out to Tracey too, she’s helped massively to make all this possible. Thank you both Manj”

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Posted 4 years ago

That's some very generous feedback Manj and much appreciated. Congratulations!

Posted 4 years ago

“Really great service! Jamie was really attentive and helpful. Always on hand when I needed advice. Other staff I came across - Carly and Zoe, Farrah and Senita - were also lovely and really helpful. Would definitely recommend and will use again when my next mortgage renewal in due.”

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Posted 4 years ago

Thanks Chloe, a lovely review!

Posted 4 years ago

“Outstanding service from start to finish. No question went unanswered and we were kept up to date with the process .Amazing service and a big Thankyou Matthew Nurcombe ,Jenny Geddis and Nicole Gee”

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Posted 4 years ago

We really appreciate the feedback, thank you and congratulations on the mortgage!

Posted 4 years ago

“They made everything very simple.”

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Posted 4 years ago

Great to hear :)

Posted 4 years ago

“Charlotte has been a great example of delivery excellence in the workplace.. smart, easy to work with, totally on it.. I have thoroughly enjoyed working with her to achieve the right results. Really great job”

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Posted 4 years ago

Thank you for the generous feedback, we really appreciate it!

Posted 4 years ago

“Fantastic service and communication throughout the process. It’s an emotional journey buying a new home and Frankie and Gareth not only dealt with all the technical side of the mortgage but also supported us emotionally! I’ve used the team many times and will continue to do so!”

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Posted 4 years ago

Such kind words. Thank you Celine

Posted 4 years ago

“we are so glad we contacted Simply, the whole team have been brilliant throughout. we were kept upto date with the process, special thanks to Adrian, kerry, Charlotte, and Farrah who all worked on our application, their combined experience allowed us to get approved in just one day from application submission. we are so very happy Thankyou Simply. Richard and Joanne.”

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Posted 4 years ago

Thank you Richard and Joanne, we really appreciate the generous feedback. Congratulations on the mortgage!

Posted 4 years ago

“Amazingly helpful. Matthew Nurcombe is a star. Smooth process from first call to offer. Thank you everyone at Simply! Definitely worth every penny if your credit score is less than perfect.”

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Posted 4 years ago

Thank you for leaving the kind feedback regarding Matthew, I will ensure he's aware! Congratulations on the mortgage

Posted 4 years ago

“I am portfolio Landlord, and constantly need to revise finance on the property to get better option. Reaching many Broker but reaching Oliver Reece is my best top highlighted have ever experienced. He professionally assess my finance situation and profile, suggest most suitable option, prompt to chase approval, keep corresponding in clear method and response promptly. The above description is what a client like me need it, special during these pandemic period with not many finance option available. Oliver has made if for my case with his professional foresight skills and sharp knowledge in mind. I may wish him very best and success in his career and personal life.”

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Posted 4 years ago

Safoura, thank you for your very kind words. Oliver has been great for the team and his customers really are telling us positive things about him.

Posted 4 years ago

“After a nightmare scenario with a mortgage broker lying to us , finding a broker who are second to none was relief beyond words. simply are, SIMPLY the best ! Reiss and Aaron handled everything professionally and thoroughly. The rest of the team were equally excellent! Thanks so much. We received our offer today! Definitely recommend them .”

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Posted 4 years ago

Thank you Marie-Louise, being open and honest is such an important part of the process isn't it. Congratulations on the mortgage!

Posted 4 years ago

“Communication was 10 stars. Oliver kept me up to date and on top of my situation the whole time. I understood that my situation was a bit rocky and frustrating but we got the result we needed at the end of it and very pleased with the service received. Would certainly reccomend to all this company.”

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Posted 4 years ago

Thanks for your kind words Moses. It was tough at certain points but you had the whole company supporting Oliver to get this through, we were all rooting for you!

Posted 4 years ago

Simply Lending is rated 5.0 based on 1,198 reviews