Review and raise up to £2.00
Terrible, awful and disgusting customer service. Woeful coverage, data allowances that mysteriously 'run out' well short of prediction and a truly hideous customer service experience, be prepared to have your sanity tested if you enter into any kind of contract with these people.
Try and hold this excuse for a mobile provider to account and you will be diverted to a nightmarish world of mutant call centre operatives based in South Africa (SA) who can barely speak english, let alone come to any kind of sensible, satisfactory conclusion.
If you dispute anything said in a previous call centre conversation you have to pay £25.00 to listen to YOUR OWN conversation...
This company is the lowest of the low as far mobile utility is concerned. Even the parent company Carphone Warehouse are embarrassed to be associated with them. A visit to a Carphone Warehouse shop with any kind of ID mobile issue with have the 'consultants' denying all knowledge of company parentage and running for cover.
If you do make the mistake of signing up with them you will be overcharged at every given opportunity. Do not be tempted by the advertised low prices and look elsewhere.
A score of -5 would be much more appropriate.