Wilsons Blinds Reviews

3.29 Rating 42 Reviews
55 %
of reviewers recommend Wilsons Blinds
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 83%
Customer Service
communication channels
Email, Telephone

Write Your review

Tell us how Wilsons Blinds made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I bought these blinds around 2 and a half years ago 35mm wooden venetian i only open and close 1 blind the rest never get used. About a year ago i had to call them as the 1 i use had stopped turning they sent me another blind which i thought was excellent service. Recently the same blind has acquired the same problem so i rangvthem again to be told i would have to buy the part that turns them i reluctantly bought it even though they were still supposed to be under warranty. Well today my son has attempted to fit the part unsuccessfully so im now left with a blind that only opens half way and feels as if thats not even going to last. Im under the impression that the rest of the blinds have only lasted because they dont get used so unfortunately ive only given 2 stars they werent cheap i paid over £500 pounds for them and it looks like i will have to replace them but it certainly wont be with Wilsons Blinds!!!
Helpful Report
Posted 2 weeks ago
They were slow to deliver and informed me the previous week that they will be sent out on the monday so i could expect to receive the blind by no later than wednesday of that week. Stayed in awaiting delivery and when not received by late afternoon they then told me "sorry, we mean't the following week".....When they eventually arrived almost Two weeks later they were ok upon inspection but once installed I noticed that the blind did not cover the window properly on the side of the control cord. There is now a gap of 1" to the right of the window as the blind cannot be pulled out any further due to the guide runner being blocked by the slide mechanism. All the measurements were and are correct. Have now decided to remove and get another one from another company. It might be well to note that I was informed by Wilson Blinds that they don't even make the blinds but are simply the "middlemen". I wouldn't recommend this company at all.
1 Helpful Report
Posted 2 years ago
Wilsons Blinds is rated 3.29 based on 42 reviews