Vale Holiday Parks Reviews

4.09 Rating 180 Reviews
77 %
of reviewers recommend Vale Holiday Parks
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We’ve had a years experience at Grondre Tourer site and was going ok , The last month went downhill for us as not been able to stay and a lot has happened as we’ve now found out with not very good communication from the park reception and upon our return we find that our lights outside our caravan have been taken, all you had to do was ask us if you were that desperate for lights rather than run away , quite sad if you ask me. A lot of angry and sad people who have been there ten or twenty years .
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We were looking for a quiet, peaceful week away and we found it at Gilfach. Incredible views, the position of the chalets is perfect, imagine opening the curtains in a morning and seeing the sea just in front of you and the hills to the right. Sat outside on the picnic table provided and just chilled. The chalet was fully equipped for our needs, all in all a lovely time walking the Ceredigon Coastal Path, visiting Aberaeron and Newquay. Will be back. Thank you Gilfach, staff were amazing always cheerful and helpful. Keep doing what you are doing, its all great.
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Green acres very poor facilities non existent caravan dirty mould in shower fire not working bed linen dumped on bed and short of linen for two beds beds not made up cooker. Gas very low pressure not able to cook microwave very very dangerous to high no where to walk the dog just a small alleyway which has dog poo everywhere television only a few channels aerial taped up patio area outside caravan very very dangerous huge drop pool outside no water and Very small pools shut no lifeguard we came for seven nights but could only bear it for three never coming to these parks again worse holiday we have ever had in fifty years should be given my money back
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just returned home from a long weekend in gilfach we stayed in the gold 3 bed chalet and it was amazing beautiful sea views staff are great and very helpful there was 24 of us and we had 6 chalets nobody wanted to come home but hoping to go back in june as my son wants his 21st birthday up there so fingers crossed we will be back
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Weeks stay at Grondre. Worst park I've ever been to. Booked this site as it was advertised as quiet and remote. Arrived on a Saturday after a tiring journey and could not get to sleep until after 11.30pm due to loud music, not sure where from, the Friday we left we were kept awake by children shouting and screaming till nearly midnight. The caravan was full of flies for which I had to buy fly spray which killed most of them after for days. The caravan was by the main road to the pool/pub and below road level, there were no blinds or net curtains on the windows so doesn't the week being gawked at by everyone who went past. There was a used towel hanging over the fence outside all week and a rusty children's scooter and bike dumped outside which various children used when they felt like. Very poor vibe to the whole place and would never go back.
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Grondre in narbeth what a disappointment! First season touring and was told there's entertainment, pool, etc......there was no entertainment all summer due to covid, pool slots you had to book at reception on the morning you wanted to swim, all slots gone by 9am and only 20mins allowed anyway in your pool slot. Park is abysmal and the language on kids and adults at the site is disgusting, I won't be returning!!!!!
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Very poor was a very good site And supported through lockdown Now all seasonal tourers have been served notice and have been booted off site at grondre at the end of season. Was offered discount at other parks but have been told no availability at the moment so basically not worth anything
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Lovely place and fab for the children. The toilets and showers up the top field are stinking. The same moth was on the wall in the shower cubicle for 6 nights and The flies on the walls. Having run a cleaning company for 13 years and cleaned several holiday homes, apartments and camping showers/ toilets, these are not up to the correct cleaning standards.
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Stayed at Grondre for 5 days, reception staff were friendly and helpful, the caravan was clean and well equipped, the park itself is well maintained. The language used in the park and amusement arcade was atrocious which was a shame, we ate once in the clubhouse, the food was good and reasonable but the clubhouse is pretty dismal, there is a small covered seating area just outside where there were many people smoking. The staff we met were friendly. We will not be returning.
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After paying over a £1000 for a one week stay at Ocean Heights we where very disappointed at the poor quality of the caravan. Yes it was a bronze pet standard but the poor quality seating area and overall age of the caravan does not justify the price paid. The seats are so uncomfortable they may as well be wooden benches, in the end we checked out a day early as evenings sat in the van where quite honestly torture. I do think this particular van is way past its best and really lets down the park which i have to say is a very nice .
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Caravans basic & old fashioned. No entertainment at all or even bingo or a disco. Very disappointed especially at the price of £930 we paid for a week. We requested that the two caravans i booked were close by but they r different ends of the park. No shop on the site but there is a co op 3 mins away. We definitely won't be returning, as there's nothing to do without driving
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We have just came back from woodland vale holiday park the staff on arrival were very nice and helpful but when I got to our caravan the beds weren't made as I asked as ive have disability and I really bad back so I struggled to make them, went to the bar for our evening meal and the staff weren't nice and snappy when asked if we could sit in as we weren't sure with the covid and wasn't sure with myself being in a wheelchair. There wasn't much choice with food and would recommend booking restaurant before you go as everyone near by was fully booked up. The caravan was clean with cobwebs on the lights but all in all we had a good holiday just a bit let down with the park yes I should have said something to the staff but am recovering from a very bad illness.
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Customer Services is non existent - quick enough taking your money and that where everything ends - first and last visit here
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I would leave less if I could
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Stayed at gilfach. When we arrived. We were told there was no pressure in the shower. From time to time.(all the time) 2 off the 3 lights in the bathroom were not working. Would it be ok for an electrician to come and have a look if we weren’t in. We said yes no problem. Never turned up. After 2 days other one stopped working. Showered by phone light for 2days. On leaving reported the issue. No apology. Also informed them decking lighting not working. Oh that doesn’t work we have disconnected it due to it tripping the chalet when turned on. Don’t advertise if it doesn’t work. Overpriced
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Very disappointed as there was nowhere to get any food, no entertainment and no swimming pool. When I phoned and asked about booking for the clubhouse and swimming I was told that I had to come to reception on the morning to book. Went to reception on the Saturday morning only to be told there was no swimming pool but could use the sister park but there would be no chance in booking the swimming. There was absolutely nothing to do and don't see how you can justify charging £256 for a weekend break just for a chalet. We came back home on the Sunday having had enough of trying to find somewhere to eat and sitting in watching television for another night. Certainly wouldn't recommend this to anyone.
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Stunning, peaceful location with amazing views and great access to secluded beach and coastal path. Accommodation decorated elegantly with good quality furnishings. Staff are amazing, so friendly and hard working. Will definitely be going back.
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Well her we are half way through our second week at lisky Hill Holiday park . We got here on the 5th June for two weeks was told that we had a free upgrade to a 3 week old caravan we got a smart T.V and free internet in are caravan a beautiful view of perranporth beach. What more can we ask for oh yes a lovely comfortable bed . Will definitely be back.🌟
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Lovely views fab location but the cleaning of the chalet could of been to a better standard plus a few problems that had to be sorted within a hour of arrival ..good job we had brought are own disinfectant with us
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Stayed innTruro 8. Massively disappointed for price paid, caravan was old damp cold and dirty. I will go back to Park Dean and Haven as they would not allow a caravan in this state on their site
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Vale Holiday Parks is rated 4.09 based on 180 reviews