TWC Facilities Ltd Reviews

Name: TWC Facilities Ltd
Address: Grizzlefield Offices, Felixkirk Road, Thirsk, North Yorkshire
Rating: 4.83

4.8 Rating 117 Reviews

96 %

of reviewers recommend TWC Facilities Ltd

Company Reviews

Metrics

Info

4.8

Based on 117 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01845 525070

Email:

admin@twc-facilities.com

Location:

Grizzlefield Offices,
Felixkirk Road,
Thirsk
North Yorkshire
YO7 2ED

Write Your review

Tell us how TWC Facilities Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had such a great experience working with TWC! They’re really friendly, easy to deal with and the project they’ve completed for us has been fantastic. The air fresheners smell absolutely amazing too — it’s such a lovely little touch! Would definitely recommend them to any business looking for a reliable and professional service.”

Helpful Report

“We have used these guys for a number of years now and never have an issue, Katie at the office in Nottingham is always super helpful and I'm sure she cringes every time she see's my name as its always something random, but never too much trouble, Also Scott in the North area, what a superstar team member you have there too, kept me up to date with everything during a complex launch, again nothing is too much trouble for them.”

Helpful Report

Hi Gemma, Thank you so much for taking the time to leave us a review. We will make sure that Katie and Scott get to hear your kind words.

“Maria is a great asset to this company, she is very professional and friendly. Due to the nature of our site I have to escort her and it's lovely to have a chat with such a nice lady! Cannot recommend this company and Maria specifically enough :)”

Helpful Report

Thank you so much for your amazing review. Maria will be thrilled to hear your kind words.

“Customer service is amazing. We have Maria servicing our nursery facility, and she is fantastic. She is always smiling, professional, and happy to help. Her positive attitude and dedication make a real difference, and we truly appreciate the excellent service she provides.”

Helpful Report

Thank you so much for leaving Maria such a wonderful review. We will make sure that she gets to hear your kind words. TWC Team

“Ever since joining TWC facilities from our previous supplier we have been so impressed by the quality of service delivery, communication and overall customer service. Waste transfer notes are emailed across promptly ensuring we remain compliant. Overall, the company has a very family friendly feel with a consistent approach to all aspects of their work. Across all 8 of our sites, the washroom service visits are always attended on time and the work is carried out professionally and with diligence.”

Helpful Report

Thank you so much for taking the time to leave TWC a 5-star review! We’re delighted to hear that you are pleased with the service our team provides. Your kind words mean a lot to us and we will make sure we share this with everyone involved. If there’s ever anything more we can do to help, please don’t hesitate to get in touch.

“A really great company to use. All their staff are helpful and knowledgeable. They're are upfront about their costs and they do a good job - they turn up when they say! I would definitely recommend them for clinical waste collections.”

Helpful Report

Thank you so much for taking the time to leave us a 5* review. We will make sure that our team get to hear your kind words.

“Cannot fault the service at all, We have the lovely Tasha who is very friendly and always comes on time.”

Helpful Report

Thank you for taking the time to leave us a 5* review. We will make sure that Tasha gets to hear your kind words.

“We find TWC easy to deal with, helpful if we need additional services and they always arrive on time. We are never left wondering if they are going to turn up nor do we have the chase them which is big bonus when we are busy. Price is competitive too.”

Helpful Report

Hi Sharon Thank you so much for taking the time to leave us a 5* review. Glad that you are happy with your service.

“Simon comes in every month and he is one of the easiest people to deal with. Quick turnaround on site and always leaves it tidy and clean. Very friendly and easy to talk to.”

Helpful Report

Hi Victoria, thank you so much for taking the time to leave us a 5* review. We will make sure that Simon gets to hear you lovely words.

“Tasha collects our waste every month without fail, Tasha is brilliant, friendly and reliable, collects our waste regardless of the weather, I highly recommend TWC Facilities they are honest and reliable 5 stars”

Helpful Report

Thank you so much for taking the time to leave us a 5* review. We will make sure that Tasha gets to hear your kind words. TWC Facilities Ltd

“Very pleased with the service, Simon is a credit to the company, friendly, helpful and always smiling.”

Helpful Report

Thank you for taking the time to leave us a 5* review. We will make sure that Simon gets to hear your kind words.

“Amazing service by these wonderful people, they really pulled out all stops to save the day with a next day delivery of sanitary bins. Communication was brilliant, Service was outstanding, driver was super helpful and friendly. We look forward to building a happy harmonious relationship with TWC”

Helpful Report

Thank you so much for a wonderful 5* review, glad we were able to help you so quickly. If we can help you with anything further, please do not hesitate to get in touch. TWC Facilities Ltd.

“I have never had a problem with TWC, always friendly, very reliable and nothing is too much trouble. I highly recommend this company”

Helpful Report

Thank you for leaving TWC a 5* review. It is always nice to hear that we would be recommended to other businesses.

“Tasha is always really friendly and polite.”

Helpful Report

Thank you so much for taking the time to leave us a 5* review. We will make sure that Tasha gets to hear your kind words.

“Tasha is always so lovely, smiling and chatty - such a pleasure. Definitely an asset to your company.”

Helpful Report

Thank you so much for taking the time to leave us a 5* review. We will make sure that Tasha gets to hear your kind words.

“Always very friendly and professional manner from Simon. Our bathroom bins are regularly cleaned and checked. thank you”

Helpful Report

Thank you so much for taking the time to leave us a 5* review. We will pass on your comments to Simon who will be thrilled to hear that he is doing a great job.

“Excellent customer service with good communication before and during visits. Polite and helpful staff especially Nicola who services the site equipment.”

Helpful Report

Thank you for your review. We will make sure that Nicola hears your kind words.

“Great customer service, Dave is a pleasure to deal with when he visits our nursery - great guy!”

Helpful Report

Thank you so much for your review. We will make sure that Dave hears your kind words.

“Tasha was absolutely amazing, she went above and beyond to help me and nothing was too much trouble for her. She was so so helpful and understanding.”

Helpful Report

Hi Mandy Thank you so much for your 5* review. We will make sure that Tasha gets to hear your kind words.

“Great customer service, Simon is a pleasure to deal with, when he visits our school. The service we receive is excellent, from all departments of TWC Facilities, who we have been using for a number of years now.”

Helpful Report

Thank you for taking the time to leave TWC a 5* review. We will make sure that Simon gets to hear your kind words. Kind regards TWC Team

TWC Facilities Ltd is rated 4.8 based on 117 reviews